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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G1 | H· | I· |
| Potential harm | D13 | E4 | F1 |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Mar 18, 2026 | Fire safety | Fire Safety Standard | 1 | Potential harm | — | Open → |
| Mar 18, 2026 | Health | Health Standard | 3 | Potential harm | — | Open → |
| Dec 4, 2024 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Dec 4, 2024 | Health | Health Standard | 8 | Potential harm | — | Open → |
| Aug 28, 2024 | Health | Health Complaint | 3 | Actual harm | — | Open → |
| Dec 21, 2023 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Nov 17, 2021 | Fire safety | Fire Safety Standard | 1 | Potential harm | — | Open → |
| Nov 17, 2021 | Health | Health Standard | 2 | Potential harm | — | Open → |
| Date | Type | Amount | Payment denial | Record |
|---|---|---|---|---|
| Aug 28, 2024 | Civil money penalty (fine) | $8,824 | — | 445167|Fine|33606 |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G1 | H· | I· |
| Potential harm | D13 | E4 | F1 |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Mar 18, 2026 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 10, 2026 | |
| Mar 18, 2026 | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Apr 10, 2026 | |
| Mar 18, 2026 | F-0658 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
194 facilities in 26 states. CMS chain ID 311.
Chain average overall rating (CMS): 3.4
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Developers Investment Company II, Inc | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Jun 13, 2008 |
| Forrest Preston | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Jun 13, 2008 |
| Forrest Preston | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 13, 2008 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Developers Investment Company II, Inc | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Jun 13, 2008 |
| Forrest Preston | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Jun 13, 2008 |
| Forrest Preston | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 13, 2008 |
| Emily Bilbrey | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Jul 19, 2024 |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| The Heritage Center 1026 Mcfarland Street, Morristown, TN 37814 CCN 445215 | 197 | Jun 4, 2025 | 28 | — | |
| Life Care Center of Greeneville 725 Crum Street, Greeneville, TN 37743 CCN 445228 | 161 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Wyndridge Health and Rehab Ctr 456 Wayne Avenue, Crossville, TN 38555 CCN 445304 | 2.5 km | 157 | Mar 25, 2026 | 31 | — | |
| The Preserve at Fairfield Glade 100 Samaritan Way, Crossville, TN 38558 CCN 445506 | 18.9 km | 60 | Jun 3, 2026 | 22 | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 445167 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 445167 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care |
| D · Potential harm Isolated |
| Corrected Apr 10, 2026 |
| Mar 18, 2026 | F-0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | D · Potential harm Isolated | Corrected Apr 10, 2026 |
| Dec 4, 2024 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jan 13, 2025 |
| Dec 4, 2024 | F-0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Jan 13, 2025 |
| Dec 4, 2024 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Jan 13, 2025 |
| Dec 4, 2024 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | D · Potential harm Isolated | Corrected Jan 13, 2025 |
| Dec 4, 2024 | F-0814 | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Jan 13, 2025 |
| Dec 4, 2024 | F-0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Jan 13, 2025 |
| Dec 4, 2024 | F-0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Administration & records | F · Potential harm Widespread | Corrected Jan 13, 2025 |
| Dec 4, 2024 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | E · Potential harm Pattern | Corrected Jan 13, 2025 |
| Aug 28, 2024 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Sep 20, 2024 | Complaint |
| Aug 28, 2024 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Sep 20, 2024 | Complaint |
| Aug 28, 2024 | F-0602 | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Sep 20, 2024 | Complaint |
| Dec 21, 2023 | F-0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jan 19, 2024 | Complaint |
| Nov 17, 2021 | K-0711 | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Nov 16, 2021 |
| Nov 17, 2021 | F-0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 1, 2022 |
| Nov 17, 2021 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 1, 2022 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.63 (case-mix index 1.42).
| Cathy Howe | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | May 13, 2019 |
| Jennifer Solomon | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | May 1, 2019 |
| Crossville Medical Investors, LLC | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 12, 2009 |
| Developers Investment Company II, Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jun 13, 2008 |
| Life Care Centers of America, Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Nov 1, 2008 |
| Emily Bilbrey | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jul 19, 2024 |
| Todd Fletcher | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 13, 2024 |
| Cathy Howe | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 13, 2019 |
| Aubrey Preston | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 13, 2024 |
| Jennifer Solomon | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2019 |
| Dwight Willett | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 1, 2010 |
| James Ziegler | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 13, 2024 |
| Lisa Lay | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 24, 2017 |
| Richard Swanker | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jan 1, 2022 |
| Cindy Cross | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Nov 1, 2008 |
| Terry Henry | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Nov 1, 2008 |
| Lisa Lay | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Feb 9, 2018 |
| Richard Swanker | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Apr 1, 2011 |
| Joan Thurmond | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Nov 1, 2008 |
| Crossville Medical Investors, LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Jan 12, 2009 |
| Life Care Centers of America, Inc | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Mar 4, 2025 |
| Cathy Howe | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Mar 4, 2025 |
| Forrest Preston | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 12, 2009 |
| Dwight Willett | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Mar 4, 2025 |
| Jun 25, 2025 |
25 |
| — |
| Life Care Center of Columbia 841 W. James Campbell Blvd., Columbia, TN 38401 CCN 445236 | 123 | Aug 21, 2026 | 183 open | — |
| Life Care Center of Tullahoma 1715 N Jackson St, Tullahoma, TN 37388 CCN 445238 | 169 | May 13, 2026 | 14 | — |
| Life Care Center of Morgan County 419 South Kingston Street, Wartburg, TN 37887 CCN 445239 | 124 | Jul 8, 2026 | 242 harm | $8,512 |
| Life Care Center of Red Bank 1020 Runyan Dr, Chattanooga, TN 37405 CCN 445240 | 148 | Jul 17, 2024 | 265 harm | $8,512 |
| Life Care Center of Cleveland 3530 Keith St NW, Cleveland, TN 37311 CCN 445244 | 142 | Dec 17, 2025 | 22 | — |
| Life Care Center of Centerville 112 Old Dickson Rd, Centerville, TN 37033 CCN 445252 | 132 | Sep 12, 2024 | 28 | — |