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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D25 | E2 | F1 |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Sep 12, 2024 | Fire safety | Fire Safety Standard | 10 | Potential harm | — | Open → |
| Sep 12, 2024 | Health | Health Complaint, Health Standard | 3 | Potential harm | — | Open → |
| Feb 5, 2020 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Feb 5, 2020 | Health | Health Standard | 6 | Potential harm | — | Open → |
| Apr 3, 2019 | Fire safety | Fire Safety Standard | 1 | Potential harm | — | Open → |
| Apr 3, 2019 | Health | Health Standard | 8 | Potential harm | — | Open → |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D25 | E2 | F1 |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Sep 12, 2024 | K-0211 | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 12, 2024 | |
| Sep 12, 2024 | K-0222 | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 12, 2024 | |
| Sep 12, 2024 | K-0321 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
194 facilities in 26 states. CMS chain ID 311.
Chain average overall rating (CMS): 3.4
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Developers Investment Company Inc | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Sep 30, 2004 |
| Forrest Preston | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Sep 30, 2004 |
| Forrest Preston | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Sep 30, 2004 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Developers Investment Company Inc | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Sep 30, 2004 |
| Forrest Preston | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Sep 30, 2004 |
| Forrest Preston | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Sep 30, 2004 |
| Brandi Neice | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Nov 3, 2021 |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Life Care Center of Crossville 80 Justice St, Crossville, TN 38555 CCN 445167 | 122 | Mar 18, 2026 | 191 harm | $8,824 | |
| The Heritage Center 1026 Mcfarland Street, Morristown, TN 37814 CCN 445215 | 197 |
Coordinates as published by CMS.
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 445252 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 445252 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety |
| D · Potential harm Isolated |
| Corrected Oct 12, 2024 |
| Sep 12, 2024 | K-0345 | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 12, 2024 |
| Sep 12, 2024 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 12, 2024 |
| Sep 12, 2024 | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 12, 2024 |
| Sep 12, 2024 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 12, 2024 |
| Sep 12, 2024 | K-0712 | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 12, 2024 |
| Sep 12, 2024 | K-0781 | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 12, 2024 |
| Sep 12, 2024 | K-0914 | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 12, 2024 |
| Sep 12, 2024 | F-0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Oct 12, 2024 | Complaint |
| Sep 12, 2024 | F-0610 | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Oct 12, 2024 | Complaint |
| Sep 12, 2024 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Oct 12, 2024 |
| Feb 5, 2020 | F-0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Mar 22, 2020 |
| Feb 5, 2020 | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Mar 22, 2020 |
| Feb 5, 2020 | F-0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Mar 22, 2020 |
| Feb 5, 2020 | F-0692 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Mar 22, 2020 |
| Feb 5, 2020 | F-0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | D · Potential harm Isolated | Corrected Mar 22, 2020 |
| Feb 5, 2020 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | F · Potential harm Widespread | Corrected Mar 22, 2020 |
| Apr 3, 2019 | K-0923 | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 3, 2019 |
| Apr 3, 2019 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected May 3, 2019 |
| Apr 3, 2019 | F-0554 | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected May 13, 2019 |
| Apr 3, 2019 | F-0583 | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected May 3, 2019 |
| Apr 3, 2019 | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 18, 2019 |
| Apr 3, 2019 | F-0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 3, 2019 |
| Apr 3, 2019 | F-0759 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected May 3, 2019 |
| Apr 3, 2019 | F-0760 | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Apr 19, 2019 |
| Apr 3, 2019 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected May 3, 2019 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.68 (case-mix index 1.32).
| Jennifer Solomon | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | May 1, 2019 |
| Beverly Wall | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Nov 12, 2012 |
| Developers Investment Company Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 17, 2006 |
| Life Care Centers of America, Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 13, 2004 |
| Todd Fletcher | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 13, 2024 |
| Zachary Hutchens | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 1, 2017 |
| Brandi Neice | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Nov 3, 2021 |
| Aubrey Preston | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 13, 2024 |
| Jennifer Solomon | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2019 |
| Beverly Wall | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Nov 12, 2012 |
| James Ziegler | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 13, 2024 |
| Terry Henry | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Oct 13, 2004 |
| Lisa Lay | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 24, 2017 |
| Richard Swanker | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jan 1, 2022 |
| Cindy Cross | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Oct 13, 2004 |
| Lisa Lay | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Feb 9, 2018 |
| Richard Swanker | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Apr 1, 2011 |
| Joan Thurmond | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Oct 13, 2004 |
| Life Care Centers of America, Inc | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Mar 4, 2025 |
| Zachary Hutchens | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Mar 4, 2025 |
| Forrest Preston | Individual | Additional disclosable party | ADP OF THE SNF | not provided | May 19, 2011 |
| Beverly Wall | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Mar 4, 2025 |
| Jun 4, 2025 |
28 |
| — |
| Life Care Center of Greeneville 725 Crum Street, Greeneville, TN 37743 CCN 445228 | 161 | Jun 25, 2025 | 25 | — |
| Life Care Center of Columbia 841 W. James Campbell Blvd., Columbia, TN 38401 CCN 445236 | 123 | Aug 21, 2026 | 183 open | — |
| Life Care Center of Tullahoma 1715 N Jackson St, Tullahoma, TN 37388 CCN 445238 | 169 | May 13, 2026 | 14 | — |
| Life Care Center of Morgan County 419 South Kingston Street, Wartburg, TN 37887 CCN 445239 | 124 | Jul 8, 2026 | 242 harm | $8,512 |
| Life Care Center of Red Bank 1020 Runyan Dr, Chattanooga, TN 37405 CCN 445240 | 148 | Jul 17, 2024 | 265 harm | $8,512 |
| Life Care Center of Cleveland 3530 Keith St NW, Cleveland, TN 37311 CCN 445244 | 142 | Dec 17, 2025 | 22 | — |