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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D16 | E2 | F· |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Aug 21, 2026 | Fire safety | Fire Safety Complaint | 3 | Potential harm | 3 | Open → |
| May 13, 2026 | Fire safety | Fire Safety Standard | 4 | Potential harm | — | Open → |
| May 13, 2026 | Health | Health Standard | 2 | Potential harm | — | Open → |
| Dec 8, 2021 | Fire safety | Fire Safety Standard | 2 | Potential harm | — | Open → |
| Dec 8, 2021 | Health | Health Standard | 2 | Potential harm | — | Open → |
| Apr 24, 2019 | Fire safety | Fire Safety Standard | 3 | Potential harm | — | Open → |
| Apr 24, 2019 | Health | Health Standard | 2 | Potential harm | — | Open → |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D16 | E2 | F· |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Aug 21, 2026 | K-0293 | Have properly located and lighted "Exit" signs. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | No plan of correction | Complaint |
| Aug 21, 2026 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | No plan of correction |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
194 facilities in 26 states. CMS chain ID 311.
Chain average overall rating (CMS): 3.4
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Life Care Centers of America, Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Mar 3, 2006 |
| Cindy Cross | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Feb 6, 2006 |
| Joan Thurmond | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Feb 6, 2006 |
| Brandon Whiteside | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Aug 26, 2018 |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Life Care Center of Crossville 80 Justice St, Crossville, TN 38555 CCN 445167 | 122 | Mar 18, 2026 | 191 harm | $8,824 | |
| The Heritage Center 1026 Mcfarland Street, Morristown, TN 37814 CCN 445215 | 197 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Magnolia Healthcare and Rehabilitation Center 1410 Trotwood Avenue, Columbia, TN 38401 CCN 445465 | 1.9 km | 181 | Apr 1, 2026 | 37 | — | |
| Nhc Healthcare, Columbia 101 Walnut Lane, Columbia, TN 38401 CCN 445109 | 2.1 km | 106 | Nov 3, 2021 | 12 | — | |
| Nhc-Maury Regional Transitional Care Center 5010 Trotwood Ave, Columbia, TN 38401 CCN 445030 | 3.9 km | 112 | Sep 15, 2023 | 10 | — | |
| Mt Pleasant Healthcare and Rehabilitation 904 Hidden Acres Dr, Mount Pleasant, TN 38474 CCN 445374 | 15.9 km | 72 | Jun 24, 2026 | 46 | — | |
| The Reserve at Spring Hill 2000 Reserve Boulevard, Spring Hill, TN 37174 CCN 445531 | 20 km | 68 | May 20, 2026 | 131 harm | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 445236 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 445236 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Complaint |
| Aug 21, 2026 | K-0711 | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Environment & life safety | D · Potential harm Isolated | No plan of correction | Complaint |
| May 13, 2026 | K-0222 | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 28, 2026 |
| May 13, 2026 | K-0345 | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 13, 2026 |
| May 13, 2026 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jun 5, 2026 |
| May 13, 2026 | K-0761 | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jun 29, 2026 |
| May 13, 2026 | F-0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 12, 2026 |
| May 13, 2026 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | E · Potential harm Pattern | Corrected Jun 12, 2026 |
| Dec 8, 2021 | K-0712 | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jan 22, 2022 |
| Dec 8, 2021 | K-0920 | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jan 22, 2022 |
| Dec 8, 2021 | F-0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jan 22, 2022 |
| Dec 8, 2021 | F-0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 22, 2022 |
| Apr 24, 2019 | K-0321 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 30, 2019 |
| Apr 24, 2019 | K-0324 | Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 30, 2019 |
| Apr 24, 2019 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 30, 2019 |
| Apr 24, 2019 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 30, 2019 |
| Apr 24, 2019 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected May 30, 2019 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.06 (case-mix index 1.31).
| Jun 4, 2025 |
28 |
| — |
| Life Care Center of Greeneville 725 Crum Street, Greeneville, TN 37743 CCN 445228 | 161 | Jun 25, 2025 | 25 | — |
| Life Care Center of Tullahoma 1715 N Jackson St, Tullahoma, TN 37388 CCN 445238 | 169 | May 13, 2026 | 14 | — |
| Life Care Center of Morgan County 419 South Kingston Street, Wartburg, TN 37887 CCN 445239 | 124 | Jul 8, 2026 | 242 harm | $8,512 |
| Life Care Center of Red Bank 1020 Runyan Dr, Chattanooga, TN 37405 CCN 445240 | 148 | Jul 17, 2024 | 265 harm | $8,512 |
| Life Care Center of Cleveland 3530 Keith St NW, Cleveland, TN 37311 CCN 445244 | 142 | Dec 17, 2025 | 22 | — |
| Life Care Center of Centerville 112 Old Dickson Rd, Centerville, TN 37033 CCN 445252 | 132 | Sep 12, 2024 | 28 | — |